So, there's been a fair amount of interest in this. In onkho we already have all client work including things like adhoc requests (e.g. send me a copy of my accounts) in the same queue as everything else and that's powerful. A number of folks have asked for practice related tasks or non-client related work to be included as well.
Specific examples we've heard include:
The way we would do this is by effectively, treating the practice as just another contact.....which in reality it is. So you could add any service you could to a contact/client to the practice as well.
That means you can also track your own payroll, annual accounts etc. :)
I like this idea a lot as it completes the full picture of everything that needs to be done. It also introduces more functionality for admins over and above the usefulness of the client list.
I would like to hear more examples that we can test against the proposed design... or at least vote for this if you think its something you would like.