Jobs can generate their own conversations. How do they get into Inbox?


Jobs create their own conversations. These conversations only show up in Inbox when they meet the criteria for doing so.


So, let's take the example of a confirmation statement job and the following sequence of events:


SequenceEventWhat happens in Inbox and why
1You mark the job as startedNothing as the accompanying notification is system generated.
2You add a note to the jobThe conversation shows up in the default view of Inbox and your note will appear as unread for your team members.
3You mark the job as pausedThe conversation is updated in Inbox but there will be no other change as the system-generated notification won't appear as unread.
4You archive the conversationThe conversation will only appear in the archived view of Inbox
5You add a note to the jobYour note will appear as unread for your team members but will remain in the archived view of Inbox
6You mark the job as completeThe conversation is updated in Inbox but there will be no other change as the system-generated notification won't appear as unread.


Here's what the job conversation would look like: