How add a mailbox hosted by Google


Google supports app passwords. This means you get to create a password specifically for Onkho to use rather than your own password. This is more secure and we recommend that you use this feature.


You can find out more about third-party app passwords by checking Google Help. 


The following link was valid at the time of writing this article: https://support.google.com/accounts/answer/185833


To add a mailbox hosted by Google:


  1. Go to the Settings page
  2. Click on the Mailboxes tab
  3. Click on the top right ellipsis button and select "Add mailbox"
  4. Choose Google as your provider
  5. Enter the mailbox's email address
  6. Set how the mailbox is going to be used - at least one of the options must be selected
  7. Select Yes if the mailbox should always be suggested by default when sending an email - note this is a suggestion, you can always change it if you have multiple mailboxes
  8. Add an optional signature and disclaimer - consider using templates so you can re-use the signatures and disclaimers on other mailboxes
  9. Specify which email address recipients should reply to
  10. Press Save at the bottom of the page


Once you've added a mailbox, you should see it in the list of mailboxes. You should then test the mailbox to make sure it's working correctly.