Get a mybusiness@onkhomail.com address to use for email


You can only have one Onkho mailbox. The mailbox will have a @onkhomail.com address e.g. no-reply@onkhomail.com.


Note: each mailbox has to be unique across the whole platform including other businesses and mailboxes are allocated on a first come, first serve basis so you may not get the address you prefer


To add an Onkho mailbox:


  1. Go to the Settings page
  2. Click on the Mailboxes tab
  3. Click on the top right ellipsis button and select "Add mailbox"
  4. Choose Onkho as your provider
  5. Set how the mailbox is going to be used - at least one of the options must be selected
  6. Select Yes if the mailbox should always be suggested by default when sending an email - note this is a suggestion, you can always change it if you have multiple mailboxes
  7. Add an optional signature and disclaimer - consider using templates so you can re-use the signatures and disclaimers on other mailboxes
  8. Specify which email address recipients should reply to
  9. Press Save at the bottom of the page


Once you've added a mailbox, you should see it in the list of mailboxes. You should then test the mailbox to make sure it's working correctly.